配送ポリシー

Shipping Policy

Thank you for shopping at Maison Corbelli! We aim to provide you with the best shipping options to ensure that your order arrives safely and on time.

1. Processing Time

  • All orders are processed within 14 business days (excluding weekends and holidays) due to manufacturing your product on demand.

  • You will receive a confirmation email once your order has been shipped, along with tracking information.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic (EU): [3–7 business days]

    • International: [7–21 business days] (varies by destination)

  • Delivery delays can occasionally occur, especially during high-volume periods (e.g., holidays).

3. Shipping Methods

We partner with reputable carriers such as:

  • USPS / UPS / FedEx / DHL (choose based on your actual provider)

4. International Shipping

  • We ship to select international destinations. Shipping fees and delivery times vary by location.

  • Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

5. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number.

  • Please allow 24–48 hours for the tracking information to update.

6. Missing or Delayed Packages

  • If your package is missing or significantly delayed, please contact us at maison.corbelli@gmail.com and we will assist you in tracking it down or filing a claim if necessary.

7. Incorrect Shipping Information

  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. 

8. Contact Us

If you have any questions or concerns about your shipment, please contact us at:

📧 info@maisoncorbelli.com.